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Transport World takes out excellence award

The Transport World team is buzzing after being named the winner of its category at the Southland Business Excellence Awards.

Transport World – comprised of Bill Richardson Transport World, Classic Motorcycle Mecca, Dig This Invercargill, The Lodges at Transport World, and TW Events & Incentives – won the Consumer Award category at the event, hosted at Bill Richardson Transport World on Friday.

“Our team is absolutely thrilled,” Transport World executive director Joc O’Donnell says. “We love doing what we do. Everybody plays a part in creating a fantastic visitor experience for our guests, and our team is so genuinely enthusiastic about wanting to make sure our visitors enjoy their time with us. We take a lot of pride in what we do and the way we do it, so to be recognised in this way is really rewarding for everybody. We’ll have to plan a way for everybody to come together and celebrate!”

Being nominated in a category alongside other well-regarded businesses in the community had made the team feel “quite humbled, really”, Joc says.

“Southlanders take a lot of pride in their friendliness, and that certainly extends to the service and experience you receive as a customer at businesses throughout the region. Being named as a finalist in the same category as some really well-regarded businesses was quite gratifying,” she says.

“Being named as the winner of the Consumer Award has given our team a much-needed boost in some fairly challenging times for those of us in the tourism industry. We’re really rapt, and really appreciate the recognition. We want to congratulate our fellow finalists for their achievements, and thank the Chamber of Commerce and its sponsors for the award.”

The team was equally pleased to hear of Joc’s own win, in the Business Personality of the Year Award. As well as being the driving force behind Transport World, Joc is director of HWR Group – one of the largest family-owned companies in New Zealand.

This was the first time Transport World and Joc had entered the awards.

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